Efficiency & Improvement

Efficiency

The Company believes that its clients should receive the best possible “value for money” service without compromising its quality operation.

In achieving this, the following factors will be among those considered:

• Planning the most efficient transportation with practicality during travel
• Consideration of 2 to 3 star range hotels whilst on business rather than the more luxury class hotels
• Expediting inspections and audits with optimum dispatch and minimal delays

Improvement

The Company has developed numerous Key Performance Indicators (KPI’s) that transcends throughout the business with the aim of promoting and measuring continual improvement on an ongoing basis.

These KPI's include:

• Report quality
• Inspection timings
• Production of observations and report following an inspection